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SwiftCase

Workflow automation for UK service businesses. Created in the UK.

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  1. Home
  2. Guides
  3. Policy Administration

Policy Administration Guides

Guides for improving policy lifecycle operations from new business onboarding through renewals, MTAs, and cancellations.

Policy Admin

Renewal Workflow Automation: Reducing Lapse Rates and Improving Retention

Discover how automated renewal workflows help UK brokers and MGAs retain more policyholders and reduce costly lapses.

9 min read
Policy Admin

Mid-Term Adjustment Processing: Handling MTAs Efficiently at Scale

Learn how structured MTA workflows reduce processing times, eliminate premium calculation errors, and improve client satisfaction for UK brokers and MGAs.

8 min read
Policy Admin

Bordereaux Reporting Automation: Reliable Capacity Provider Submissions

Eliminate manual bordereaux compilation errors and never miss a submission deadline with automated reporting workflows.

10 min read
Policy Admin

Premium Finance Reconciliation: Accurate Payment Matching for Brokers

Master the art of premium finance reconciliation to reduce aged debt, improve cash flow visibility, and maintain insurer trust.

8 min read
Policy Admin

Policy Lifecycle Management: From Quote to Renewal and Beyond

Build a seamless, auditable policy lifecycle that improves operational efficiency, reduces errors, and delivers better client outcomes.

11 min read
Policy Admin

Endorsement Processing Workflow: Managing Policy Changes with Confidence

Process policy endorsements accurately and efficiently with structured workflows that maintain audit integrity and insurer compliance.

9 min read
Policy Admin

New Business Onboarding: Getting the First 30 Days Right

A structured onboarding workflow sets the tone for the entire client relationship. Get it right and retention follows.

9 min read
Policy Admin

Lapse and Cancellation Handling: Managing Policy Terminations Compliantly

Navigate the regulatory, financial, and operational complexities of policy cancellations and lapses with structured, auditable workflows.

10 min read

See how SwiftCase runs this work

The guides describe the process. SwiftCase is where teams run it: every case with its documents, deadlines and history in one record, configured to your own way of working. Or start with the Policy Admin Efficiency Scorer: score your policy admin efficiency and get an estimate of weekly manual hours across new business, MTAs, renewals, and more.

See SwiftCase for Policy AdministrationTry the Policy Admin Efficiency Scorer

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