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SwiftCase

Workflow automation for UK service businesses. Created in the UK.

A Livepoint Solution

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Oneplatform.
Configuredforyourindustry.

SwiftCase adapts to how your industry actually works. Insurance, legal, property, healthcare:same powerful platform, configured for your specific workflows, compliance requirements, and terminology.

Talk to Us About Your Industry
11.8M+
Cases processed

Insurance

Claims handling, policy administration, and premium finance. From FNOL to settlement, one platform for the complete insurance operation.

Quote-to-policy automation
Document validation
Claims workflow
AI voice FNOL

Best for:

Insurance brokers, MGAs, and claims administrators with 10-500 staff

Learn more
5
Channels supported

Contact Centre

AI agents that handle customer conversations across voice, chat, WhatsApp, SMS, and email:and take action in your business systems automatically.

AI voice agents
Omnichannel support
Workflow integration
24/7 coverage

Best for:

Operations teams handling 100+ daily contacts who want AI to do the work, not just assist

Learn more
38,800+
Projects tracked

Property & Surveying

Survey management, field data capture, and report generation. From instruction to completion, nothing falls through.

Survey management
Field data capture
Scheduling
Report generation

Best for:

Surveying firms, property managers, and contractors with field teams

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50,700+
Patient cases

Healthcare

Patient case management, referral coordination, and outcome tracking. Full visibility across the care pathway.

Patient tracking
Referral coordination
Appointment scheduling
Outcome measurement

Best for:

Healthcare providers, diagnostic services, and patient support organisations

Learn more
1.7M+
Cases processed

Legal & Expert Services

Expert witness instructions, medico-legal assessments, and interpreter coordination. Court deadline tracking built in.

Expert allocation
Court deadlines
Report generation
Multi-party coordination

Best for:

Expert witness providers, medico-legal agencies, and legal support services

Learn more
57
Calculation workflows

Sustainability & ESG

GHG Protocol-aligned carbon accounting. Automated emissions calculations across all scopes with compliance reporting.

Automated calculations
Scope 3 coverage
Emissions factor database
SECR reporting

Best for:

Sustainability consultancies, ESG teams, and carbon accounting providers

Learn more
10+
Systems unified

Professional Services

Unify operations across 10+ business systems. Contract renewals, data integration, and cross-functional workflows.

System integration
Renewal automation
Unified dashboards
Scheduled workflows

Best for:

Software companies, consultancies, and operations teams with multiple tools

Learn more
1.75M+
Assessments processed

Automotive Services

Expert witness assessments, AI-powered diagnostic processing, and engineer network management for automotive claims.

Expert allocation
AI diagnostics
Engineer management
Claims integration

Best for:

Expert witness firms, diagnostic providers, and automotive claims services

Learn more
6
Service lines automated

Accident Management

FNOL intake, credit hire deployment, repair network management, and third-party recovery. End-to-end AMC operations with FCA CMC compliance.

FNOL triage
Credit hire tracking
Repair management
Third-party recovery

Best for:

Accident management companies, credit hire firms, and claims handlers

Learn more

Same powerful platform underneath

Every industry solution is built on the same SwiftCase platform. The same workflow engine, the same analytics, the same reliability: just configured for how your industry works.

Workflow Automation

Configure workflows to match your processes. Trigger actions on status changes, schedules, or events.

Multi-Party Collaboration

Internal staff, clients, partners:everyone sees what they need with role-based access control.

Document Generation

Template-based documents with merge fields. Generate letters, reports, and forms automatically.

Analytics & Reporting

OLAP pivot tables, dashboards, and scheduled reports. Know what's happening in your operation.

Explore the Full Platform

Common questions about industry solutions

How SwiftCase adapts to your specific industry needs.

Don't see your industry?

SwiftCase works for any operation that manages cases, customers, and workflows. If you have processes that need tracking and automation, we should talk.

Let's TalkView Case Studies